Privacy Policy for Grozah Autolab

    Effective Date: March 6, 2026  |  Last Updated: March 6, 2026

    1. Introduction

    Grozah Autolab ("we," "us," or "our"), located in Los Angeles, California, values your privacy. This Privacy Policy describes how we collect, use, and disclose personal information from visitors to grozahautolab.com and our customers, in compliance with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

    2. Information We Collect

    In the past 12 months, we may have collected the following categories of personal information:

    • Identifiers: Name, alias, postal address, unique personal identifier, online identifier, IP address, email address, or phone number.
    • Commercial Information: Records of vehicles serviced, products purchased, or other purchasing or consuming histories.
    • Internet Activity: Browsing history, search history, and information regarding your interaction with our website.
    • Vehicle Information: Make, model, year, VIN, and license plate number for service purposes.
    • Visual Information: Photos or videos of your vehicle taken at our facility for service documentation or marketing (with your consent).

    3. Purpose of Collection

    We use your information for business purposes, including:

    • Providing automotive services and processing transactions.
    • Communicating with you about appointments or inquiries.
    • Marketing our services (e.g., sending newsletters or promotional offers).
    • Improving website functionality and security.
    • Complying with legal obligations.

    4. Disclosure and Sale of Information

    • No Sale of Data: We do not sell your personal information to third parties.
    • Sharing for Business Purposes: We may share data with service providers (e.g., payment processors like Stripe/Square, CRM systems, or website hosting) who are contractually obligated to protect your data.

    5. Full Compliant Statement

    No mobile Opt-in Data will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

    6. SMS / Text Messaging

    By opting in to receive text messages from Grozah Auto Lab, you agree to receive SMS about your vehicle repair and insurance claim updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

    7. Your California Privacy Rights (CCPA/CPRA)

    As a California resident, you have the following rights:

    • Right to Know: You can request a report of what personal data we have collected and how we use it.
    • Right to Delete: You can request that we delete your personal information, subject to certain legal exceptions.
    • Right to Correct: You can request that we correct inaccurate personal information.
    • Right to Opt-Out: While we do not sell data, you have the right to opt-out of any future sale or sharing of personal info for cross-contextual advertising.
    • Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.

    8. "Do Not Track" Signals

    Our website currently responds to Global Privacy Control (GPC) signals and standard "Do Not Track" browser settings to respect your preference for privacy.

    9. Security

    We maintain reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access or disclosure.

    10. Contact Information

    To exercise your rights or ask questions about this policy, please contact us at:

    Licensed & Registered · BAR ARD #312152

    Call (424) 474-3300